FREQUENTLY ASKED QUESTIONS

 

Where do your donations come from? 

Our donations come from the community, so you!

In the main, they are preloved from local families but from time to time, we are fortunate to be gifted brand new toys from local organisations which is always fantastic! . 

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How do I donate?

We usually hold monthly collections in High Barnet where you can drop off your Preloved items, but our last collection was so huge that we're holding off for now until we are able to secure a larger premises. 

Please bear with us! 

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What items can I donate? 

For a comprehensive list of what we take, please click here 

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Are your items cleaned before they are donated?

Yes everything is washed and/or cleaned. 

All clothing is washed. Cuddly toys are also washed with additional disinfectant cleaner in the washing machine. All toys are thoroughly cleaned with disinfectant. We want the donations to come in the best possible condition to their new owners. 

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Do you accept car seats? 

Unfortunately we cannot accept them for safety reasons.  

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What organisations do you work with?

Currently we work with Barnet Family and Children's Services, Hendon Early Support Services, Hestia, Solace, Victims of Slavery Support Service, Home Start, Baby Basics, Renew Barnet and a handful of local nurseries.

If you feel we could help your organisation, please don't hesitate to get in touch. 

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I need a care package 

We only work on referrals from professional and voluntary organisations.
Regrettably we do not accept self-referrals, or referrals from family and friends.

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What do you do with the funds you raise? 

Our primary goal is to secure a larger premises to house all your generous donations! 

         

The money we raise will go towards the new Preloved Project premises plus shelving and storage to store the Preloved items

In addition we use vast amounts of washing powder, fabric softener and antibacterial cleaning products and 

batteries! every mum will tell you, the amount of batteries you get through for toys is insane!